Access Statement

Villa Dona Susan


Phone: 0034 669 846768

Information about accessible public transport:

Malaga Airport has specific information for disabled travellers

There is a new terminal with excellent facilities for disabled travellers.

Information on Malaga Airports disabled facilities are here

On arrival your UK airline will have organised your transfer through the airport to our pick up point.

On departure Malaga airport has people who will come to the car to meet you and guide you through the check-in procedure and on through the airport. If you are being transferred by us then we will stay with you until the airport staff are there.

We are able to arrange for airport transfers for folding wheelchairs, walkers etc.

At the moment we are not able to transfer guests in electric chairs.

There are 4 bedrooms at Villa Susan all of them are on the ground floor,all are accessible for wheelchair users.

Details of the accessible rooms are provided further on.

Arrival, Car Parking & Entrance

The area between the car drop off point and the building is level.

The car drop off point is at the side of the Hotel/Casa Rural.

There are no height restrictions for adapted cars and vans.

There is a set down point about 10m from the main entrance.

There is level access to the living room and reception area.

There is a manual opening door which is 90cm wide.

Entry to the Villa

There is a large, open plan living room with adjoining rooms.

The whole building is level but ramps. In addition all routes to the pool are level.

The lounge area has a variety of seating and tables.

There is a choice of seating elsewhere in the area.

There is an accessible WC leading off from the living room with a sliding door 85 cm.

There is a fold down rail to one side of the WC.

Accessible Bedrooms

There are 4 bedrooms at this Villa Susan all of them are on the ground floor. All of them are accessible.

All Rooms are twin bedded.

The bedrooms are large with a tiled floor surface.

En suite shower room & WC

There is fold down rail on one side of the WC, and a vertical rail on the wall located in the wet room

Toilet seat risers are available.

There is a level access shower.

There is a roll in shower chair available

There are two horizontal handrails in the shower area.

The shower controls are 1.2m and 1.5m high

Outside areas

The swimming pool has a ‘Roman End’ with three steps.

There is a metal handrail to assist guests down the steps. The depth of the pool is indicated on the edging of the pool.

There is a powered hoist which has a safe working load maximum of 185kg available.

There is a pathway to the BBQ area and  a terrace partly shaded.

Additional Information

Special Assistance Dogs are welcome.

Your health, comfort and safety are of the utmost importance to us.

We are a fully registered and legal and have public liability insurance.

There is a medical centre 10 minutes’ drive along with pharmacies.

We will do our best to ensure that your individual needs are met wherever reasonably possible.